State of Texas DIR:DBITS State of Texas: Department of Information Resources DBITS: Deliverables Based IT Services Contract

CONTRACT SPECIFICS
Contractor: Rhyan Technology Services
Contract Number: DIR-SDD-2144



Rhyan Technology Services has been providing IT professionals and professional services to Texas public entities for more than 15 years. Rhyan Technology Services award winning solutions are now right at your fingertips.



Rhyan Technology Services is pleased to be able to provide services to State and Local government agencies under the Department of Information Resources Deliverables-Based IT Services Contract (DBITS). This contract vehicle benefits your organization by eliminating the request-for-proposal (RFP) process and accelerating service delivery against your immediate needs. This process saves your organization time and money allowing Rhyan Technology Services to contract directly with eligible entities, including Texas state agencies, public institutions of higher education, public school districts, or other local government entities.



TECHNOLOGY CATEGORY AWARDED

Definition: Application Maintenance and Support includes the skills and requirements for supporting application systems, including troubleshooting, modifying, maintaining and enhancing legacy systems. Application Maintenance and Support also applies to applications running in a production environment.
 

Examples of included services: research, analysis, design, programming, testing, documenting and implementing maintenance changes; correcting software errors; modifying reports and ensuring accurate report runs; making modifications to the applications and documentation; writing ad hoc queries; loading and applying changes to the software language and/or database in which the application is written; providing corrections for production or any changes needed and participation in disaster recovery testing, planning and documentation. Services may need to be available 24/7 or on an on-call basis.

STATEMENTS OF WORK

Rhyan Technology Services welcomes the opportunity to do business with all Texas state agencies. Should you have a need for our services, you may contact us using the information provided above in the contact information section.

For more information on the DIR program, please visit the DIR Cooperative Contracts program website.